The company

Built by operators.Run like your back office.

Grand Mere Accounting & Business Services was founded by franchise owners who lived the problem: months behind on reporting, reconciliations that never tied out, penalties and interest piling up. We built the systems we wished we had — and now run them for restaurant and hospitality groups, multi-location businesses, and growing companies nationwide.

200+
Franchise units served
38
States supported
1,700
Team members supported by HR
20+
Years in finance & operations

Our mission

Turn financial chaos into sustainable profitability

We specialize in accounting, payroll, human resources and reporting for franchise groups, hospitality operators and multi-location businesses — the environments where a single point of prime cost is worth more than any tax trick.

Because we have owned and operated units ourselves, we know what it feels like to make decisions on ninety-day-old numbers. Our systems exist to end that: accurate books, on time, with the operating detail that actually changes how a location performs.

For every other business we serve, the standard is the same — clean records, proactive tax compliance, and senior people who answer the phone.

Owner reviewing multi-location financial performance with an advisor

How we work

A repeatable system, not a shoebox of receipts

01

Diagnose the leak

We review the last twelve months location by location and quantify where margin is being lost — food, labor, waste, vendor pricing, or unclaimed credits.

02

Build the system

POS, payroll and banking integrated into one chart of accounts that reports the same way across every unit and every state you operate in.

03

Close and coach

Monthly close by the 10th, franchisor and lender packages handled, and a quarterly strategy session with a CFO who reads operating statements for a living.

Our core values

What every engagement is measured against

Integrity

The highest ethical standard on every transaction, every filing, every conversation with your lender.

Accuracy

Reconciled, defensible numbers — because a decision is only as good as the data behind it.

Client-Centered

Your brand standards, your reporting calendar, your growth plan. We build the process around them.

Trust

Long-term relationships built on transparency, senior-level access and no surprises at year end.

Our team

The people behind your numbers

Restaurant controllers, franchise transition specialists and HR leaders — hands-on with hundreds of operating locations.

Victor Heutz

President / CEO & Co-Founder

Victor is the CEO of Grand Mere Accounting & Business Services, where he oversees operations and overall organizational performance. Prior to launching Grand Mere, Victor served — and continues to serve — as the CEO of GMRG, the parent company of the enterprise. A die-hard New York Yankees and Jets fan, Victor is also an avid fitness fanatic, passionately follows current events and political and business matters, and enjoys spending time with his wife Christine and their two children, Vic and Sarah.

Andrea Shockey

Vice President of Accounting

Andrea is an accomplished financial professional with over 20 years' experience in retail food accounting and financial management. Prior to this role, Andrea held positions such as Senior Controller at InfoSync Services, Assistant Director of Finance and IT at Hyatt Regency Wichita, and Senior Accountant for Dean & DeLuca, where she demonstrated expertise in financial reporting, analysis, and strategic planning. Andrea earned a Master of Science in Accountancy from the University of Phoenix in 2012 and a Bachelor of Business Administration in Accounting from Wichita State University in 2006. Outside of her professional endeavors, Andrea spends time with her husband Wes and their two children, Wesley and Ellie.

Damian Williamson

Director of Transitions and Process Improvements

Damian brings nearly 20 years of accounting and operations experience to Grand Mere, with a career focused on improving how organizations manage transitions, systems, and financial processes. Before joining the firm, Damian was a Senior Financial Analyst at Stanley Black & Decker, where he recovered $1 million in unearned revenue. He spent over six years at InfoSync as a Transition Accountant and later Support Manager, overseeing helpdesk support for the accounting system Flexi. Earlier roles include public accounting at Adams Brown, an accountant/analyst position at Flint Hills Resources — where he helped settle $100 million in agricultural contracts and drove process improvements saving $300,000 annually — and accounts payable at Hampel Oil Distributors. Damian holds a BBA in Accounting from Wichita State University. His expertise in high-volume transitions and process improvement helps our multi-location clients move onto new systems smoothly, without losing accuracy or momentum.

Alex Choi

Director of Transitions and Reporting

With a solid foundation in accounting and a proven track record in financial management and problem-solving, Alex brings a wealth of experience to the field of accounting. Earning a bachelor's degree in accounting at Wichita State University in 2024, Alex combines academic knowledge with extensive hands-on experience, underscoring a commitment to financial accuracy and efficiency. Alex's career began in customer service and technical support roles, including positions at Cox Communications and PayPal, where he honed skills in troubleshooting, billing, and customer relations. Transitioning into accounting, Alex quickly promoted through various roles at InfoSync Services, from Cash & Banking Specialist to Revenue Supervisor.

Starla Francis

Director of Human Resources

Starla oversees the Senior Benefits Manager and the HR Generalist/Payroll team. Together, they support nearly 1,700 team members across nine states with comprehensive HR services and strategic guidance. With more than 23 years of experience in human resources, Starla is SHRM certified and has worked across start-up and corporate environments, leading initiatives in policy development, performance management, talent acquisition, HRIS implementation, employment law, and employee relations. She is dedicated to fostering a positive workplace culture and aligning HR strategies with organizational goals. Outside of work, Starla and her husband Brad enjoy spending time with family, cheering on the Kansas City Chiefs, and exploring new local restaurants.

Lindsay Thomas

Controller

Lindsay is a dedicated and detail-oriented Controller with over a decade of experience in comprehensive financial management and accounting. Throughout her career she has demonstrated success in managing accounts payable, accounts receivable, and financial reporting, with a proven ability to streamline accounting processes and enhance financial accuracy. Prior to this role, Lindsay held multiple positions at RFO Holdings and InfoSync Services, creating a strong foundation in accounting principles. Her educational background includes a bachelor's degree in accounting from Wichita State University. Outside of work, Lindsay enjoys spending time with her husband Levi, their two daughters Hadley and Charley, and her Australian shepherd Hank.

Brenda Massu

Accounting Manager

Brenda manages the accounting team's day-to-day production work, keeping client books current, reconciled and ready for the monthly close.

Debbie Jenkins

Accounts Payable Manager

Debbie oversees the day-to-day accounts payable function, keeping vendor payments accurate, on schedule and fully documented across every client location.

Theresa Dusseau

HR Generalist / Payroll

Theresa is a seasoned human resources professional with a strong foundation in restaurant operations and people management. Over the course of her career, she has advanced through multiple leadership roles within the hospitality industry. For the past six years, Theresa has been an integral part of the HR department, where she specializes in payroll administration and employee relations. Her experience across both operations and HR gives her a unique perspective that bridges organizational strategy with employee engagement and workforce development. Theresa is SHRM-certified and is passionate about supporting teams, fostering positive work environments, and aligning HR practices with business objectives. Outside of her professional life, Theresa enjoys spending time with her family, exploring home improvement projects, and continuing her professional development in payroll and human resource management.

Barbara Short

Sr. Benefits Manager

Barbara is an accomplished benefits professional with extensive experience in benefits administration, payroll processing, team leadership, compliance, safety, and workers' compensation. Her career began in the restaurant industry, where she gained valuable leadership experience over 10 years, including seven years as a restaurant manager. Transitioning into benefits administration, Barbara has developed strong expertise in managing employee benefit programs, assisting with enrollments and changes, and collaborating with brokers, insurance providers, and company leadership to ensure accuracy, compliance with government regulations, and clear communication across all levels of the organization. Outside of work, Barbara enjoys spending time with her husband Kevin, their three children, four grandchildren, and Bernedoodle Oliver.

Questions? We can help.

Talk with a senior accountant about your locations and get a free review of your last quarter.

Call 316.425.9031
Office
1861 N Rock Road, Suite 203
Wichita, KS 67206
Hours
Mon–Fri: 9am–5pm
Sat–Sun: Closed